I was literally told by several of my regulars that the reason they and 95% of our guest don’t tip is because we share tips and they’d rather die before giving a penny to some of my coworkers. A lot of the ones who have been there for a long time seem to have forgotten that being courteous to all customers is part of the job. Tips are minimal because as friendly as my fellow coworkers are to each other it doesn’t always translate to the customers. They say tips add on to wages but if you work in the cage, forget about it. This coupled with very low wages in comparison to our sister properties, that aren’t very far away, it’s no wonder the it’s so understaffed. I’ve seen it take even longer for some of my coworkers. It took me about a month to actually get to work after I was offered the job. IGB takes forever to get fingerprinting done. Training is a bit lacking in some respects, mostly due to how ridiculously short staffed it is. If you’re not a gambler some aspects can be confusing and there’s not much direction when you ask for details. Unfortunately the equipment, therefore most of the ways the job is done is outdated. The job is easy once you learn all the programs and many, many steps to each aspect.
